Insights
Notes on loyalty, hospitality and the guests who come back.
Practical thinking on loyalty programmes, guest apps and repeat visits for restaurants, hotels and beach clubs across the UAE and the wider GCC.
The big hotel groups want your regulars. Here is how to keep them.
Marriott, Emaar and Accor now reward UAE diners with no hotel stay needed. How independent and mid-sized groups keep regulars without a points war.
Saudi tourism is growing at home. Loyalty should start there.
Saudi Arabia hit 123 million tourists in 2025, driven by domestic travel. What that means for restaurant and hospitality loyalty in the Kingdom.
Your best loyalty sign-up channel is already on the rota
In UAE venues, the floor team can do more for loyalty sign-ups than any ad budget. How to set it up, reward staff and handle consent…
This year showed Dubai operators who their regulars really are
Tourist numbers fell sharply in 2026 while Dubai’s population kept growing. Why residents should sit at the centre of your loyalty programme.
Planning a programme or a guest app? Let’s talk.